Help

Don’t see the brand, caliber, or grain you need?

Email us at idealshot@idealload.com

Problems with your order?

We are here to help.  Email us at idealshot@idealload.com

How long will my order take to ship?

Our goal is to ship everything as quickly as possible  If we show a quantity in stock then we have that many of the items in stock.  If your entire order is in stock then we will usually ship within one business day.  If we do not show your item in stock then we will get it from our supplier, but your order may take  1-2 weeks for delivery as we wait for your item to deliver.

Return & Refund Policy:

Thanks for shopping at Ideal Load. If we make a mistake with your purchase, we’re here to help.
Returns: If there is a mistake with your order, you have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
We will email you a return label. Contact idealshot@idealload.com for help.

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping:
We ship via USPS, First Class Mail for packages under one lb. and your package will usually arrive within 2-5 days after it ships.
For packages over 1 lb, we will ship via USPS priority mail and your package will arrive within 2-3 days after it ships.

If the part you are looking at has a quantity in stock then we have that product in stock and it will ship immediately  We try to stock as many brands, calibers, and grains as possible, and therefore we may not have the product on hand but usually we can get it from our suppliers.  If we do not have it in stock then we will order it ASAP and it may take us 4-5 days to ship your order while we wait for the item to come in.  If you need your order right away please email us at idealshot@idealload.com and we can confirm the shipping lead time.  Thank you for your patience and support as we build our inventory up.

*For our Full Box bullets, please allow 1-2 weeks for delivery as we build our inventory unless we specify that is available to ship immediately.

Ammunition Shipping:

Return Policy

All orders ship UPS ground. Due to Department of Transportation regulations, no returns are accepted unless they are done in store. Returns are accepted in case of manufacturer defect with verification and proof of purchase required.

Shipping Restrictions and Notices

DOT-Regulated products (Ammunition) cannot be shipped via USPS or air shipping methods.

By placing an order with Ideal Load you are agreeing that you are legally able to purchase and have ammunition shipped to you.

Meaning;
You are of legal age to purchase ammunition.
You are following all state and local laws concerning ammunition purchasing and ownership for your area.
Unfortunately, we are unable to ship to the following areas;

California, Delaware, Illinois, New York, Connecticut, Massachusetts, and Ohio
Internationally
District of Colombia
Hawaii
Alaska
P.O Boxes
U.S. addresses having zip codes beginning with (100, 101, 102)