Return & Refund Policy:
Thanks for shopping at Ideal Load. If we make a mistake with your purchase, we’re here to help.
Returns: If there is a mistake with your order, you have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
We will email you a return label. Contact firstname.lastname@example.org for help.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
We ship via USPS, First Class Mail for packages under one lb. and your package will usually arrive within 4-5 days of your purchase.
For packages over 1 lb we will ship via USPS priority mail and your package will arrive within 3-5 days of your purchase.
Just shoot us an email and we will try to make that product available ASAP. We will notify you when we have it stocked.