FAQ Sections

Sample Packs:

Sample packs are broken down into 5 bullet packs shipped in Idealload Packaging indicating the Bullet Type and Part Number.  Because most manufacturers do not offer smaller packs we break down their packs to offer our customers the flexibility to try several types of bullets without buying full boxes.

 

Return & Refund Policy:

Thanks for shopping at Ideal Load. If we make a mistake with your purchase, we’re here to help.
Returns: If there is a mistake with your order, you have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
We will email you a return label. Contact [email protected] for help.

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

If you are unsatisfied with your purchase you may send the order back in original packaging within 30 days.  As soon as we receive your item we will issue a refund minus any shipping charges.

Please ship orders back to:

Ideal Load LLC

6211 Highland Drive#2064

Holladay, UT 84121-2125

Shipping:
We ship via USPS, First Class Mail for packages under one lb. and your package will usually arrive within 2-5 days after it ships.
For packages over 1 lb, we will ship via USPS priority mail or Ground, and your package will arrive within 2-3 days after it ships.

If the part you are looking at has a quantity in stock then we have that product in stock and it will ship immediately  We try to stock as many brands, calibers, and grains as possible, and therefore we may not have the product on hand but usually we can get it from our suppliers.  If the bullet says in stock but does not have a quantity then we will try to track it down and order it ASAP.  It may take us 4-5 days to ship your order while we wait for the item to come in.  If you need your order right away please email us at [email protected] and we can confirm the shipping lead time.  Thank you for your patience and support as we build our inventory up.

*For our Full Box bullets, please allow 1-2 weeks for delivery as we build our inventory unless we specify that is available to ship immediately with a quantity in stock.

Ammunition Shipping:

Return Policy

All orders ship UPS ground. Due to Department of Transportation regulations, no returns are accepted. Returns are accepted in case of manufacturer defect with verification and proof of purchase required.

Shipping Restrictions and Notices for Fully Loaded Ammunition Only:

DOT-Regulated products (Ammunition) cannot be shipped via USPS or air shipping methods.

By placing an order with Ideal Load you are agreeing that you are legally able to purchase and have ammunition shipped to you.

Meaning;
You are of legal age to purchase ammunition.
You are following all state and local laws concerning ammunition purchasing and ownership for your area.
Unfortunately, we are unable to ship to the following areas;

California, Delaware, Illinois, New York, Connecticut, and Massachusetts
Internationally
District of Colombia
Hawaii
Alaska
P.O Boxes
U.S. addresses having zip codes beginning with (100, 101, 102)